Jae's Organic Food 4021 McIntyre Rd. Trumansburg, NY 14886 607-387-9046 (8am - 9pm EST only, please) info@chutneyfever.com All items carry a 30 day, money back guarantee. If you are not completely satisfied with anything you order from us, please ship it back for a full refund. All items usually ship the next business day. We will confirm your order and notify you when it ships. You will receive a tracking number so you can follow the shipping progress online, if you like. Please contact us if you have any questions. We are not always available to answer the phone, but please leave a message and we'll return your call promptly.